1. Acceptance of Terms

By engaging the services of Dezmo ("we," "our," or "us"), you ("the client") agree to be bound by the following terms and conditions. These terms govern the relationship between you and Dezmo in relation to the services provided through our website, dezmo.co and any related agreements. Please read these terms carefully. If you do not agree with any part of these terms, you should not proceed with using our services. We recommend seeking legal advice if you require clarification.

2. Services

Dezmo is a full-service digital agency specializing in presentation design, software development, web development, mobile app development, e-commerce solutions, SEO and digital marketing, branding, and graphic design.

The specific services to be delivered will be outlined in a written proposal, quotation, or contract agreed upon between Dezmo and the client. This document will include:

• The scope of work

• Deliverables

• Timelines

• Pricing and payment schedule

Any work requested outside the agreed scope will be subject to a separate agreement or additional charges.

3. Client Responsibilities

To enable us to deliver high-quality services efficiently, the client agrees to:

• Provide timely access to required accounts, platforms, or software (e.g., website CMS, hosting, social media, analytics tools).

• Supply accurate and complete information, content, and materials needed for the project (such as branding assets, product details, or marketing copy).

• Assign a primary contact person for communication and approvals.

• Review deliverables and provide feedback within agreed timeframes.

Delays in providing the above may result in project timeline extensions, additional costs, or reduced effectiveness of the services. Dezmo will not be responsible for outcomes impacted by such delays.

4. Payment Terms

All pricing, fees, and payment schedules will be clearly outlined in the contract or invoice.

• Payments must be made according to the agreed schedule (e.g., upfront payment, milestone-based payments, or monthly retainers).

• Invoices are due on or before the due date specified.

• Late payments may incur penalties, interest charges, suspension of services, or termination of the contract.

• Any third-party costs (such as ad spend, stock images, plugins, or hosting fees) are the client’s responsibility unless otherwise agreed in writing.

5. Confidentiality

Both Dezmo and the client agree to maintain strict confidentiality regarding all proprietary, sensitive, or business-related information shared during the course of the engagement. This includes, but is not limited to:

• Business strategies

• Marketing plans

• Financial information

• Client data

Confidential information will not be disclosed to third parties without prior written consent, except where required by law. This obligation of confidentiality will survive the termination of the contract.

6. Intellectual Property

All materials, content, and deliverables created by Dezmo remain the property of Dezmo until full payment has been received.

• Upon full payment, ownership of final approved deliverables (excluding third-party assets, tools, or software) will transfer to the client.

• Dezmo retains the right to showcase completed work in our portfolio, marketing materials, or case studies unless otherwise agreed.

7. Limitation of Liability

While Dezmo will use best efforts, strategies, and expertise to deliver services, we cannot guarantee specific outcomes such as rankings, sales, or conversion rates, as these depend on multiple external factors.

Dezmo will not be liable for:

• Loss of profits, revenue, or data

• Delays caused by third-party service providers

• Consequences of inaccurate information provided by the client

Our total liability under any contract shall not exceed the total fees paid by the client for the specific project or service.

8. Termination

Either party may terminate the agreement by giving written notice under the terms specified in the contract. Termination may occur if:

• The client fails to make payments on time

• Either party breaches the contract terms

• Either party engages in conduct that makes continuing the agreement impractical

Upon termination, all outstanding payments become immediately due, and Dezmo reserves the right to retain or suspend deliverables until full settlement.

9. Governing Law

These terms and conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Kerala, India, unless otherwise mutually agreed.

10. Contact

For any questions or concerns regarding these terms, please contact:

Dezmo – Digital Agency
Website: www.dezmo.co
Email: contact@dezmo.co